Operations Support Clerk – Contract

Operations Support Clerk - Contract

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our Operations team!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Remote – US

Shift

Monday to Friday, 9am-5pm

Key Qualifications

High school Diploma is required
Minimum of 1 year in an office environment
Proficiency in MS Office and database skills, faxing, scanning, internet work
Strong communication skills – English verbal and written is required

Description of Role

As the Operations Support Clerk, you will be the first point of contact with our customers and their carriers. You will be providing critical shipment status information to our customers, carriers and our operations rating team.

Here are some of the activities you will be expected to perform:

Manage all incoming documents through ECM and e-mail
Assist confirmers/raters in retrieving COS documentation
Creation of documents using electronic means
Communicate through telephone and email with customers, carriers on shipment status
Scanning, faxing, filing, data-entry.
Reception back up as required
All other duties as assigned

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
401K Program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).