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U.S. Regulatory Affairs Manager

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our US Regulatory team!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Tonawanda region preferred, remote eligible

Shift

Monday to Friday 9am-5pm

Key Qualifications
  • U.S. Customs Brokers License is required.
  • High School Diploma required. College or University Degree is an asset.
  • NCBFAA Certified Customs Specialist is an asset.
  • Minimum seven (7) years customs brokerage, customs consulting, regulatory or similar professional services is required.
  • A working knowledge of U.S. Customs and Border Protection’s (CBP) and Participating Government Agencies’ (PGA) import requirements is required.
  • Strong communication skills – verbal and written is required.
  • Strong command of the Microsoft suite of products. Additionally, ability to quickly develop proficiency in customs management software platforms.
  • Problem solving, accuracy, attention to detail and analytical ability are required.U
Description of Role

Manage provisions of broker regulations set forth in 19 CFR 111 and various participating government agencies to ensure requirements are met or exceeded.  Adherence to Willson International’s Responsible Supervision & Control plan is required.

Supervision of a remote team is required.  The manager’s position will be remote or hybrid dependent on the successful candidate’s location.

Responsibilities:

  1. Actively manage and continuously develop a team of compliance professionals providing day to day support of regulatory and compliance-based inquiries.  Inquiries may be routine or complex in nature.  
  2. Oversee the filing of regulatory submissions including amendments, protests and petitions.  In priority scenarios, craft non-routine submissions to assist in mitigation or cancellation of damages.  
  3. Assist in formal regulatory reviews, for example Food & Drug Administration filer evaluations.  
  4. Build relationships with key points of contact at U.S. Customs & Border Protection (CBP) and participating government agencies (PGAs) to assist in timely exchange of information and response to government inquires.  
  5. Manage the CTPAT (customs broker) program and portal for Willson International Inc.
  6. Author or oversee the review of content for our weekly customer Newsflash.
Why you’ll love it at Willson
  • Work-from-home environment, with a home internet reimbursement
  • 3 weeks paid vacation for all new hires
  • 401K program
  • We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
  • Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
  • #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

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