Manager-Compliance & Regulatory Affairs

Manager, Compliance & Regulatory Affairs

Summary

The Manager, Compliance & Regulatory Affairs will oversee the day-to-day operation of the Regulatory and Compliance department, while providing answers and support to clients (internal and external) of a technical nature, including integration inquiries and general account set up. Ensure that new regulations issued by CBSA are communicated, implemented and complied with.

Location

Remote – Canada

Key Qualifications

College and or University Degree preferably in International Trade or Customs Law.
Professional License preferred or CTCS and CCS designation is required
Minimum twelve (12) years customs brokerage, customs consulting, regulatory or similar professional services is required.
Minimum of Five (5) years must be in a supervisory role.
Working knowledge of MS Office Suite of products – word, excel
Strong communication skills – verbal and written is required
Problem solving, accuracy, attention to detail and analytical ability is required
Bilingual candidate an asset

Duties

Provide support to sales department regarding new account set-ups, implement integration tools and answer client queries
Act as advisor to clients regarding customs legislation, new initiatives, compliance and regulations while identifying regulatory opportunities as obtaining rulings and duty deferral applications
Provide direction to and oversee the performance of the department
Create and maintain reporting structure in CRM individually per client
Approve newsflash’s for distribution to clients and branch
Identify and recommend QC cases to help reduce errors
Work toward departmental goals i.e. win to start
Meet with team weekly for updates
Stay current with upcoming regulatory changes impacting the Willson International client base
Ensure all new CBSA/PGA initiatives are communicated to VP
Collaborate with other departments to ensure goals are met while providing the best service to our clients
Hold a position and be active on a board or committee relative to Regulatory requirements
Occasional travel may be required
All other duties as assigned

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).