Business Analyst & Integration Specialist

Summary

Looking for a career, at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you like a role that keeps you on your toes?

If you answer “yes” to any of these questions, then join our team!

At Willson International, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Hybrid preferred, remote eligible

Shift

Monday to Friday, 9am-5pm

with rotating on call

Key Qualifications

High School Diploma required. College or University Degree is an asset.
S. Customs Brokers License is preferred. A developmental plan to successfully challenge the Customs Broker Licensing Exam will be created for an unlicensed individual.
NCBFAA Certified Customs Specialist is an asset.
Minimum five (5) years Customs Brokerage or systems integrations experience is required.
Experience in customs consulting, regulatory or similar professional services is an asset.
Working knowledge of Customs and Border Protection’s (CBP) and Participating Government Agencies (PGA) import requirements is an asset.
Strong communication skills – verbal and written is required.
Problem solving, accuracy, attention to detail and analytical ability are required.

Description of Role

As a Business Analyst and Integration Specialist, you are responsible for the user acceptance testing of internal and third-party software. Integrated customer setup and support.

Responsibilities:

Develop and refine our integrated suite of business products.
Demonstrate software, train users, and test complex data transmissions.
Provide systems support and conduct user acceptance testing of third-party software.
Articulate requirements with third-party software providers.
Provide sales support and maintain key client relationships.
Assist IT department with projects and deployment of new systems/software to customers.
Provide training to customers in the use of proprietary software.

Why you’ll love it at Willson

Work-from-home environment, with a home internet reimbursement
3 weeks paid vacation for all new hires
Company-matching RRSP program
We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward
#Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniveraries, weddings, and cute things, like puppies and babies).