CBSA will be continuing to deliver monthly webinars to support Trade Chain Partners (TCPs) onboard and learn more about the CARM Client Portal.
A new series of webinars will be introduced in May: Stand-Alone Topic Webinars.
There will also be Bilingual Open Mic sessions offered in June where TCPs can attend and ask any questions on topics covered from all webinars.
All webinars will be recorded and posted on the CARM Google Drive. Please see below for the full schedule.
Registration is required for these webinars. Please register using the link that corresponds to your preferred date/time.
CARM Client Portal Onboarding Webinars
The Onboarding Webinar is an ideal first step in registering to the CARM Client Portal.
Webinar Registration – CARM Client Portal Onboarding
June 13th, 2023 (ENGLISH 1:00 PM – 2:30 PM EST) Register
June 13th, 2023 (FRENCH 3:00 PM – 4:30 PM EST) Register
What You Need to Know with CARM Release 2 Webinar
The What You Need to Know with CARM Release 2 Webinar will provide an overview of the key changes that are coming with Release 2 of the CARM Client Portal.
Webinar Registration – What You Need to Know with CARM Release 2 Webinar
June 20th, 2023 (ENGLISH 1:00 PM – 2:30 PM EST) Register
April 25th, 2023 (FRENCH 3:00 PM – 4:30 PM EST) Register
June 20th, 2023 (FRENCH 3:00 PM – 4:30 PM EST) Register
Stand-Alone Topic Webinars
The Stand-Alone Topic Webinars will cover a single topic in detail to support TCPs prepare for CARM Release 2. The topics that will be covered in this series of webinars are Billing Cycles, Commercial Accounting Declarations and the Release Prior to Payment Program.
Webinar Registration – Stand-Alone Topic Webinar: Billing Cycle
May 30th, 2023 (ENGLISH 1:00 PM – 2:30 PM EST) Register
May 30th, 2023 (FRENCH 3:00 PM – 4:30 PM) EST Register
Webinar Registration – Stand-Alone Topic Webinar: Commercial Accounting Declaration
June 6th, 2023 (ENGLISH 1:00 PM – 2:30 PM EST) Register
June 6th, 2023 (FRENCH 3:00 PM – 4:30 PM EST) Register
Webinar Registration – Stand-Alone Topic Webinar: Release Prior to Payment Program
June 27th, 2023 (ENGLISH 1:00 PM – 2:30 PM EST) Register
June 27th, 2023 (FRENCH 3:00 PM – 4:30 PM EST) Register
Open Mic Sessions
Open Mic Sessions are an open forum where TCPs can attend to ask questions in English or French on topics covered in any of the webinars.
Registration – Open Mic Session
June 1st, 2023 (BILINGUAL 1:00 PM – 2:00 PM EST) Register
June 29th, 2023 (BILINGUAL 1:00 PM – 2:00 PM EST) Register
A reminder that you can continue to access important CARM support materials on the CARM Client Portal Onboarding Documentation section. Please send any questions and comments to CBSA.CARM_Engagement-Engagement_de_la_GCRA.ASFC@cbsa-asfc.gc.ca