Non-Resident importers MUST have agreement to maintain records outside Canada

CBSA has set a target date of May 2024 for the implementation of CARM Release 2.

CARM stands for CBSA Assessment and Revenue Management, and aims to upgrade and digitally transform the current importing process. 

As a business you will be required to register for and participate in CARM. 

Non-Resident Importers are required to have their Agreement to Maintain Records Elsewhere than the Place of Business in Canada in place PRIOR to completing the CARM Portal application.

Books and records must be maintained by importers (including non-resident importers) within Canada.  Books and records include but is not limited to any documents related to origin, value or use of goods, marking, purchase, importations, costs, payment, and disposal

Retention of documents related to the customs entry (commercial/customs, bills-of-lading, B3 customs entry, RECAP) does not satisfy the conditions for record keeping in Canada.

All importers—both Canadian residents and non-residents—are required to be registered on the CBSA Assessment and Revenue Management (CARM) Client Portal to import goods into Canada once CARM is fully implemented.

Importers can access documentation about the CARM onboarding process at the following link.

CBSA eManifest and CARM Portal users are required to retain separate records in respect of imported goods in accordance with the information provided in Memorandum D17-1-21.

The eManifest and CARM Portals are not to be used for record-keeping.

Importers may submit a request to the CBSA for an authorization to maintain records at their place of business or other location outside of Canada, more specifically in the United States of America or in Mexico or designate an agent to keep records on their behalf. The importer must complete the form Agreement to Maintain Records Elsewhere than the Place of Business in Canada that can be found at the following link: BSF900.

The CBSA regards the authorization to keep records at a place other than the place of business (whether inside or outside of Canada) as the granting of a privilege.

Non-compliance will result in the cancelation of the authorization and the possible application of administrative penalties.

An electronic copy of the completed agreement must be sent to cm-go@cbsa-asfc.gc.ca for review prior to sending the original agreement for processing. Once the Agreement has been reviewed and accepted by the CBSA, please mail the original hand signed copy to the following address:

Maintenance of Importer Records Program
Trade Operations Division
Canada Border Services Agency
Courier/street address
1980 Matheson Blvd East
Mississauga ON L4W 5R7
Canada

Alternatively, a signed electronic copy can be sent by email to cm-go@cbsa-asfc.gc.ca. The electronic document must be signed using an advanced electronic signature, which is uniquely linked with and correctly identifies the signatory.

Additional information is provided below

Memorandum D17-1-21 – Maintenance of Records in Canada

BSF900 – Agreement to maintain records elsewhere than the place of business in Canada

Please direct any questions or concerns to the Willson service group (service@willsonintl.com).