The following is provided by the Canada Border Services Agency (CBSA).
The Notice is available in its entirety on the CBSA website.
CBSA has identified instances where exporter program accounts (“RM”) are incorrectly being used for purposes of release and accounting.
Only those BN15s that are set up with an importer or importer/exporter “RM” account profile will be able to obtain release and account for goods.
Releases that have been submitted using an exporter “RM” program account that have not yet been accounted for, specifically those submitted prior to and during the CARM Cutover period, will not be able to submit the CAD using this BN15.
If this scenario applies, please see below options available to ensure goods that have already been released are accounted for:
If the exporter already has an importer BN15, submit the CAD using the importer BN15 program account.
If the exporter does not have an importer BN15, one should be obtained immediately. This can be done by enrolling in the importer program via the CARM Client Portal. Once importer program account has been created, the CAD may be filed using the importer BN15.
If an importer BN15 cannot be created in a timely manner, customs broker may use their BN15 to submit the CAD on behalf of their client.
Concerns or questions can be directed to the service group.