The Canada Border Services Agency (CBSA) will be performing eManifest Portal maintenance this weekend (September 16th and September 17th).
All clients and service providers who transmit trade data using the eManifest Portal will be affected.
Saturday September 16, 2023 from 05:00 to 05:30 (ET) and Sunday September 17, 2023 from 05:00 to 05:30 (ET): eManifest Portal users will not be able to view or update business account details, or register new business accounts.
Saturday September 16, 2023 from 06:00 to 07:00 (ET) and Sunday September 17, 2023 from 06:00 to 07:00 (ET): eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses.
For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.