CBSA has made available materials and recordings from the recent CARM Billing Cycle webinar.
The materials and recording are now available on the CARM Google Drive (in the folder: CARM Release 2 Documents / Documents de la version 2 de la GCRA and then Stand Alone Topic Webinars / Webinaires indépendantes).
If you are not on the CBSA distribution list for CARM communications, you can request to be added here.
A reminder that the CARM Client Portal is now live! Additional support materials are now available in our Onboarding Documentation section of the portal.
If you need support, please contact the CARM Client Support Helpdesk by web form (https://www.cbsa-asfc.gc.ca/contact/csform-formulairesc-eng.html ) or telephone (1-800-461-9999, Menu option #2)
For more information on CARM, please view the CARM section of the CBSA website.