CARM Implementation update

The following is provided by the Canada Border Services Agency (CBSA) CARM Stakeholder Engagement Team.

We have successfully completed more than half of the cutover activities, and are tracking well towards an October 21st implementation date.

We are also pleased to announce that CARM Release 3 support documentation can now be found on the CARM Client Portal (CCP) webpage.

This includes the CARM Go-Live Playbook, and over 70 User Guides which provide further “how-to” information for virtually every CCP function, including:

  • Posting and managing financial security;
  • Submitting a Commercial Accounting Declaration (CAD);
  • Viewing your statement of account (SOA); and
  • Making a payment.